Contact and Support

For SEED-Platform Users

The SEED Users Forum is where you can review user announcements, workflow questions, and join to connect with other users.

https://lists.buildingenergytools.org/g/SEEDusers/topics

For general inquiries or help on a specific problem, please fill out a request on the building data tools website help desk and select SEED as the relevant tool:

https://buildingdata.energy.gov/#/help-desk

For SEED Platform Developers

The open-source code is available on the GitHub organization SEED-Platform and contains various repositories for the different components of the platform such as the main SEED application, a Python SEED client to communicate to SEED’s API and various example datasets.

https://github.com/SEED-platform

It is recommended to use GitHub issues to view existing feature requests and issues or to submit a new feature or issue.

The SEED Developers Forum contains various topics and joining enables you to connect with other developers. It is recommended to join this forum to submit developer questions, features requests, and report issues as needed. Also, submitting issues on GitHub is encouraged.

https://lists.buildingenergytools.org/g/SEEDdevelopers/topics